HahuCare is a digital healthcare platform that connects clinics, and healthcare professionals with patients. Through HahuCare, patients can book appointments, manage sessions, and access medical services; clinics and providers can manage appointments, patient records, billing, streamlined via an integrated clinic-management system.

HahuCare is designed for: Patients seeking medical care at the convineint and licensed clinic. Clinics and hospitals managing patients. Independent practitioners (doctors and nurses) needing digital tools for scheduling, records, and service management.

Our head office is in Dire Dawa, Ethiopia — Alem Melka Building, Kebele 02. You can reach us at +251 979 666 660 or support@hahucare.com

Visit our website, choose the “Book Appointment” option, select your desired clinic or practitioner, pick an available time slot, and complete the booking form. You may need to register or provide basic information.

Yes. HahuCare’s online booking system is accessible round-the-clock, so you can book or request appointments anytime.

Yes , you can cancel or reschedule based on the clinic’s cancellation policy. Please check with the clinic (or during booking) for their cancellation window. If you cancel within the allowed time, you may avoid charges or penalties.

Missed appointments are typically non-refundable. For details on cancellations, no-shows and refund eligibility, see our Refund & Cancellation Policy.

HahuCare supports online payment integration (via payment gateways). When you book a paid service, payment is processed at booking or at service time, depending on clinic policy and your preference.

Yes. HahuCare uses secure payment gateways and does not store full credit/debit card information. All payments are processed via trusted, secure payment processors to protect your data.

Yes. Once payment is completed, HahuCare generates electronic invoices or payment confirmations for your records.

Yes. When you receive services via HahuCare, your medical history, appointment data, encounter notes, and treatment records are stored securely in your patient profile as long as you requested us to delet them all or ordered by court.

Only authorized personnel — your treating healthcare provider(s) and authorized staff at the clinic — have access to your records. HahuCare enforces role-based access control to protect your data.

Absolutely. We follow best practices in data protection: secure transmission (HTTPS), encrypted storage, and strict access controls. We respect patient confidentiality and comply with applicable privacy guidelines.

Yes. HahuCare supports full clinic-management: appointment scheduling, patient records, billing/invoicing, multi-staff roles (admin, doctor, receptionist), and — if needed — multiple clinic-branch management.

Yes, HahuCare (through its underlying system) supports multi-clinic setup, allowing a network or chain of clinics to be managed under a single system.

Yes. The platform supports multiple roles including super-admin/clinic-admin, doctor, receptionist, and patient, each with appropriate permissions and access rights.

HahuCare is built on a system that supports telemedicine/online consultations (video or remote). Depending on your clinic’s setup and chosen modules, telemedicine services can be offered to patients.

Use the “Forgot Password” option on the login page to reset your password. If problems persist, contact our support team at support@hahucare.com or +251 979 666 660 for assistance.

For any support request — including refunds, cancellations, data access, or general questions — reach out to:📧 support@hahucare.com📞 +251 979 666 660or visit our head office in Dire Dawa, Ethiopia.

Yes, if you have existing patient records or history, HahuCare supports data migration and record uploads. Contact our support team to assist with data migration while ensuring data integrity and confidentiality.

Yes. We have a detailed Privacy Policy that outlines how we collect, use, store, and protect your data. Patient confidentiality and data security are central to our platform.

You can request data deletion or modification by contacting support@hahucare.com. We aim to respect data privacy and comply with relevant data protection standards.

Any updates to our policies will be posted on our website. Continued use of our services after changes indicates acceptance of the revised policies.

HahuCare simplifies clinic operations — from booking to billing, record-keeping to telemedicine — saving time, improving data accuracy, enhancing patient experience, and enabling better coordination among healthcare providers.

Yes. HahuCare is designed to be flexible — suitable for large hospitals, multi-clinic networks, small clinics, physiotherapy centers, and individual practitioners alike.