DOCTOR FEATURES
AND PROFESSIONAL TOOLS
A Professional Overview of Doctor-Facing Features on the HahuCare Platform
1. Introduction
HahuCare provides a digital workspace for doctors who deliver healthcare services through participating clinics and hospitals. Its doctor-facing features support appointment coordination, clinical documentation, patient follow-up, service listing, professional activity monitoring, and earnings visibility. Features available to an individual doctor may depend on the facilities they work with and the permissions assigned to their account.
2. Doctor Dashboard and Performance Overview
Doctors can use their dashboard to review key indicators of their practice and activity on HahuCare, including total appointments, total patients, total services, and total earnings. These indicators provide a consolidated overview of appointment activity, patient volume, listed services, and earnings recorded through the platform.
3. QR Code for Quick Booking
Doctors can access their designated QR code for quick patient booking. Patients can scan the code to reach the relevant booking flow more conveniently, helping connect patients with the doctor’s available services through HahuCare.
4. Appointment Management
Doctors can manage appointment workflows through the platform. They can add appointments for patients, including appointments arranged for patients’ relatives where appropriate; confirm appointments; mark patients as checked in when they arrive; and cancel appointments when necessary, subject to applicable platform and facility procedures.
5. Clinic and Hospital Affiliations
Doctors can view the list of clinics or hospitals with which they are associated on HahuCare. This helps doctors identify their participating facilities and manage professional activity across those locations, subject to assigned access permissions.
6. Doctor Sessions and Breaks
Doctors can view and edit their consultation sessions and break periods. Keeping session and break information accurate helps maintain availability and supports appointment scheduling and coordination.
7. Patient Encounters and Clinical Documentation
HahuCare supports clinical documentation for patient encounters. Doctors can review closed encounters and document care for open encounters in accordance with the platform’s encounter workflow and applicable permissions. For open encounters, they can enter clinical details and upload relevant medical records or supporting documents. Clinical documentation tools include recording symptoms and signs, documenting diagnoses, preparing prescriptions and clinical advice, and creating laboratory test orders when indicated.
8. Inpatient Bed Allocation
Where inpatient functionality is available and the doctor has the required permissions, the doctor can allocate beds for patients requiring inpatient care. This supports coordination of inpatient placement within the relevant facility.
9. Medical Certificates and Referrals
Doctors can issue medical certificates when clinically and administratively appropriate. They can also prepare referrals to other doctors or healthcare providers when further assessment, specialist input, or continued care is needed.
10. Telehealth and Follow-Up Care
Doctors can provide telehealth follow-up for patients through HahuCare where the relevant online service is available. This enables eligible follow-up consultations remotely, subject to clinical judgment, patient suitability, and applicable professional requirements.
11. Service Listing and Service Requests
Doctors can list the services they provide at a specific clinic or hospital so patients can discover and book those services through HahuCare. Doctors can also submit service requests through the platform’s service-request workflow, subject to the relevant facility’s processes and permissions.
12. Patient Ratings and Feedback
Doctors can view ratings and feedback submitted by patients in relation to their services. This information can help doctors understand patient experiences and identify opportunities to improve communication, service delivery, and the overall patient experience.
13. Earnings, Commissions, and Payouts
HahuCare provides doctors with visibility into their earnings and payouts recorded through the platform. Doctors can view their own earnings, review payouts made to them, and earn commissions in accordance with applicable service, facility, and platform arrangements. Amounts payable may depend on commission rules, service arrangements, adjustments, and payment processing procedures.
14. Clinical Activity Logs
Doctors can access logs of their clinical activities recorded in HahuCare. These logs support review of activity history and may assist with accountability, operational follow-up, and internal record management, according to the information made available to the doctor.
15. Professional Responsibilities and Important Notes
Doctors should ensure clinical records, diagnoses, prescriptions, laboratory orders, certificates, and referrals are accurate and appropriately documented. Patient information must be handled confidentially and accessed only for legitimate care-related purposes, in accordance with applicable laws, professional obligations, and HahuCare policies. Doctors should keep appointment availability current by maintaining accurate sessions and breaks. The availability of bed allocation, telehealth, service requests, and other functions may depend on facility configuration and account permissions. Earnings, commissions, and payouts are governed by applicable agreements and platform rules.
16. Summary
HahuCare equips doctors with tools to manage appointments, maintain clinical records, coordinate inpatient care where enabled, provide telehealth follow-up, list professional services, review patient feedback, and monitor earnings and payouts. By bringing these workflows together in one platform, HahuCare supports doctors in delivering and coordinating care through participating healthcare facilities.